The TESSIER warranty
At TESSIER, we pay particular attention to the manufacturing quality, reliability and durability of our equipment.
To support you in using our equipment over the long term, we offer the following commercial warranties:
- 5 years on the frames of our alpine ski equipment.
- 2 years on other products and on mechanical and textile components, including seats, straps, shock absorbers and actuators.
These warranties apply from the date of purchase of the equipment, under the conditions set out in our General Terms and Conditions of Sale.
How do I make a warranty claim?
If you have a problem with your equipment, contact our team directly or an authorized TESSIER dealer.
To help us process your request faster, please have your purchase invoice, the frame number of your equipment if applicable, and a description of the problem ready.
Our team will review your request and let you know how it will be handled.
For full details of coverage, exclusions and conditions of application, please see our Terms and Conditions of Sale.
These commercial warranties are in addition to, and do not replace, the applicable statutory warranties.
Maintenance
Regular maintenance helps preserve the performance, safety and lifespan of your equipment. Some of our frames are now over 15 years old and still in service, proof that well-maintained equipment can stay with you for a very long time.
We recommend having your equipment inspected regularly, ideally every year or, at a minimum, every two years depending on use. Feel free to contact our team to arrange maintenance and benefit from our advice.